Outage in Apphud

Decrease in Active Subscriptions Chart Numbers

Resolved Minor
October 07, 2024 - Started 3 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We have identified an issue with the Active Subscriptions chart, which is currently displaying lower numbers than expected. This mostly affects apps with weekly subscriptions. The root cause has been identified, and our engineering team is actively working on a fix to resolve the issue.
Components affected
Apphud Web App
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/08/2024 09:27AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 10/07/2024 01:59PM

We have identified an issue with the Active Subscriptions chart, which is currently displaying lower numbers than expected. This mostly affects apps with weekly subscriptions. The root cause has been identified, and our engineering team is actively working on a fix to resolve the issue.

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