Outage in Apphud

Incorrect Billing Issue Rate in Free Trials Performance report for Android apps

Resolved Minor
October 25, 2024 - Started about 2 months ago - Lasted 4 days
Official incident page

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Outage Details

We've received reports indicating discrepancies in the "Billing Issues" metric for Android apps within the Free Trials Performance report. Our team is actively investigating the root cause of this issue.
Components affected
Apphud Web App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 09:37AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 10/25/2024 12:51PM

We've received reports indicating discrepancies in the "Billing Issues" metric for Android apps within the Free Trials Performance report. Our team is actively investigating the root cause of this issue.

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