Outage in Apphud

Delays with background tasks processing

Resolved Major
June 24, 2025 - Started about 1 month ago - Lasted about 22 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Apphud Web App Apphud API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/25/2025 09:15AM

This incident has been resolved.

MONITORING about 1 month ago - at 06/24/2025 02:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 06/24/2025 12:11PM

We are currently experiencing delays in background job processing, which is affecting the following services:
* Event delivery to integrations
* S2S event webhooks
* Analytics data freshness
* CSV and ETL exports
The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly.
We apologize for the inconvenience and appreciate your patience.

INVESTIGATING about 1 month ago - at 06/24/2025 12:02PM

We are currently investigating this issue.

MONITORING about 1 month ago - at 06/24/2025 11:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 06/24/2025 11:56AM

We are currently investigating this issue.

Latest Apphud outages

Unable to save Paywall or Screen - 22 days ago
Delays with background tasks processing - 30 days ago
LTV Predictions show incorrect predicted data for weekly subscriptions - about 2 months ago
ETL exports are not working - 2 months ago
Elevated number of API errors - 2 months ago

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