Outage in AppNeta

Usage Monitoring Stops After EMP 13.12.0 Upgrade

Resolved Minor
December 13, 2022 - Started over 1 year ago - Lasted 8 days
Official incident page

Need to monitor AppNeta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AppNeta, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where Usage Monitoring on the Monitoring Point stops after an upgrade to EMP 13.12.0. We are investigating the issue and impact and will provide regular updates.
Components affected
AppNeta Usage Monitoring
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/20/2022 08:24PM

This issue has been resolved in the release of EMP 13.12.1

MONITORING over 1 year ago - at 12/13/2022 07:56AM

Usage monitoring (Flow Analysis) has resumed on all monitoring points where it had been stopped, after the Enterprise Monitoring Point upgrade, this evening. Unfortunately, where usage monitoring had stopped, there may be a loss of Usage data that exceeds the change window for this operation. Presently the services are running and stable. We do not anticipate any further disruption. Engineering is investigating this issue. We will report back with details and share the measures we will put in place to prevent further issues like this again.

INVESTIGATING over 1 year ago - at 12/13/2022 05:09AM

We have identified an issue where Usage Monitoring on the Monitoring Point stops after an upgrade to EMP 13.12.0. We are investigating the issue and impact and will provide regular updates.

Latest AppNeta outages

AppNeta - Ongoing Maintenance - over 1 year ago
SSO Login Issues - over 1 year ago

The easiest way to monitor AppNeta and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3203 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime