Outage in Appointlet
Emails are not being delivered
Resolved Minor
July 28, 2022 - Started over 3 years ago
- Lasted about 2 hours
Incident Report
We've just heard from our email sender that new emails are going out immediately, and they're working on clearing the backlog of previously queued emails.
We're continuing to monitor and will update you when the issue is resolved.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 07/28/2022 07:04PM
We've just heard from our email sender that new emails are going out immediately, and they're working on clearing the backlog of previously queued emails.
We're continuing to monitor and will update you when the issue is resolved.
IDENTIFIED
over 3 years ago - at 07/28/2022 06:50PM
We're continuing to monitor the situation. The actual cause is related to an Amazon datacenter losing power, which is causing issues across the greater internet, including some of our upstream providers.
To clarify, our services are otherwise functioning: new meetings can be scheduled, but emails are delayed.
IDENTIFIED
over 3 years ago - at 07/28/2022 05:39PM
Our upstream provider has identified the issue and is working rapidly to resolve. We will continue to update you as we hear more.
INVESTIGATING
over 3 years ago - at 07/28/2022 05:19PM
Our upstream email provider is having issues and currently meeting status emails are not being delivered. They have indicated that when the issue is resolved all previously queued emails will be sent.
We will update this ticket when we hear more.
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