Outage in AppRiver

Attachment Quarantine release scan failing

Resolved Minor
April 26, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We have identified an issue with our Attachment Quarantine release scans that are failing. We are working with our vendor to resolve this issue. We apologize for any inconvenience this may currently be causing.
Components affected
AppRiver Email Security
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2024 10:24PM

We have confirm the vendor side issue was resolved and Attachment Quarantine scans are showing as successfully completing. We will monitor the service in the interim to ensure everything is fully functional. We apologize for any inconvenience this may have caused.

IDENTIFIED over 1 year ago - at 04/26/2024 08:16PM

We are continuing to work with our vendor to resolve the Attachment Quarantine scan. We apologize for any inconvenience this may currently be causing.

IDENTIFIED over 1 year ago - at 04/26/2024 02:20PM

We have identified an issue with our Attachment Quarantine release scans that are failing. We are working with our vendor to resolve this issue. We apologize for any inconvenience this may currently be causing.

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