Outage in AppRiver

Twitter Compliance and Capture - New installs only

Resolved Major
June 06, 2024 - Started over 1 year ago - Lasted about 1 month
Official incident page

Incident Report

Twitter (X) has a known issue from a recent change they made that has broken the OAuth workflow. A high severity issues has been raised for tracking and we have submitted a request with Twitter (X) to have this resolved as the issue lies with them. At this time only new installs not pre-existing connections are affected. We will update this alert when we hear anything back from Twitter (X)
Components affected
AppRiver Archive

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 12:03PM

This issue was resolved on 11 Jun. Closing status.

INVESTIGATING over 1 year ago - at 06/06/2024 12:57PM

Twitter (X) has a known issue from a recent change they made that has broken the OAuth workflow. A high severity issues has been raised for tracking and we have submitted a request with Twitter (X) to have this resolved as the issue lies with them. At this time only new installs not pre-existing connections are affected. We will update this alert when we hear anything back from Twitter (X)

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