Outage in AppRiver

Slow responses on DeliverySlip portals

Resolved Major
August 08, 2024 - Started 5 months ago - Lasted 42 minutes
Official incident page

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Outage Details

We have been made aware that DeliverySlip portals are generating the message "Error: An error was encountered processing your request.". We have escalated the issue as a high severity to our engineering team. We will update this status as soon as we have more information.
Components affected
AppRiver Email Encryption
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/08/2024 01:55PM

We have addressed the issues and the DeliverySlip portal are back functioning as they should.

INVESTIGATING 5 months ago - at 08/08/2024 01:15PM

We have been made aware that DeliverySlip portals are generating the message "Error: An error was encountered processing your request.". We have escalated the issue as a high severity to our engineering team. We will update this status as soon as we have more information.

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