Outage in AppRiver

Introducing a simplified ordering process

Resolved Minor
August 15, 2024 - Started about 1 year ago - Lasted 4 months
Official incident page

Incident Report

We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video. https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Components affected
AppRiver Email Security AppRiver Email Encryption AppRiver Email Continuity AppRiver DNS Hosting Plus AppRiver Exchange 2013/2016+ (EXG7) AppRiver Phone System AppRiver Live Chat AppRiver Office 365 AppRiver Archive

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/06/2024 08:57PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/15/2024 01:59PM

We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.

https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S

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