Outage in AppRiver

Unable to install the EMP plug-in

Resolved Major
August 19, 2024 - Started about 1 year ago - Lasted 10 days
Official incident page

Incident Report

The issue has been identified as a MSFT/Azure cert that Microsoft is needing to update. We are waiting for word this has been completed.
Components affected
AppRiver Email Encryption

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/29/2024 05:31PM

The resolution has been tested and verified to be working correctly. If you are still experiencing an issue please contact support.

IDENTIFIED about 1 year ago - at 08/27/2024 06:06PM

We are still waiting for MSFT to update the certificate and are investigating other avenues for resolution.

IDENTIFIED about 1 year ago - at 08/19/2024 12:08PM

The issue has been identified as a MSFT/Azure cert that Microsoft is needing to update. We are waiting for word this has been completed.

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