Outage in AppRiver

Information archive in Secure Cloud

Resolved Major
September 12, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that when attempting to access the Archiving tab in Secure Cloud users are being presented with an Error 500 message. Our engineer's have been made aware and they are actively investigating.
Components affected
AppRiver Archive
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/12/2024 02:58PM

The issues has been resolved. If you are still experiencing an issue please reach out to support.

INVESTIGATING 6 months ago - at 09/12/2024 01:42PM

We are aware that when attempting to access the Archiving tab in Secure Cloud users are being presented with an Error 500 message. Our engineer's have been made aware and they are actively investigating.

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