Outage in AppRiver

Erado SecureMail not delivering emails to recipients

Resolved Major
September 24, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reported issue with Erado secure not being sent to recipients.
Components affected
AppRiver Archive

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/24/2024 09:10PM

Our engineers have located the issue and resolved the problem so that the system can be returned to operational status.

INVESTIGATING about 1 year ago - at 09/24/2024 07:57PM

We have rerouted mail flow to other servers and are continuing to troubleshoot underlying issue.

INVESTIGATING about 1 year ago - at 09/24/2024 07:56PM

We are currently investigating reported issue with Erado secure not being sent to recipients.

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