Outage in AppRiver
Email Threat Protection false positive issue
Resolved Minor
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Outage Details
We have identified an overly aggressive rule this morning that was capturing a large percentage of valid emails. We have corrected the rule and are in the process of automating the release of all emails that were captured by this rule. We apologize for this inconvenience.
Components affected
AppRiver Email SecurityLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 10/28/2024 05:07PM
The re-scans have been complete. We apologize for any inconvenience this may have caused.
MONITORING
12 months ago - at 10/28/2024 04:13PM
Our re-scan is in process now and should complete shortly.
IDENTIFIED
12 months ago - at 10/28/2024 04:11PM
We have identified an overly aggressive rule this morning that was capturing a large percentage of valid emails. We have corrected the rule and are in the process of automating the release of all emails that were captured by this rule. We apologize for this inconvenience.
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