Outage in AppRiver
ZixPort messages bouncing
Resolved MajorIncident Report
We are receiving reports from customers that messages to zixvpmgateway@us.zixport.com are generating a SOFTBOUNCE error. We have raised a high severity ticket on this issue and have escalated it to our Integration team. They are currently investing the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 01/28/2025 11:22PM
According to our Integration team they have verified mail flow has been successfully restored and the messages that were showing SOFTBOUNCE have been processed.
INVESTIGATING
11 months ago - at 01/28/2025 10:55PM
Our Integration team is still investigating the issue with ZixPort.
INVESTIGATING
11 months ago - at 01/28/2025 09:38PM
We are receiving reports from customers that messages to zixvpmgateway@us.zixport.com are generating a SOFTBOUNCE error. We have raised a high severity ticket on this issue and have escalated it to our Integration team. They are currently investing the issue.
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