Outage in AppRiver

HEX connection to OWA/Outlook

Resolved Minor
February 27, 2025 - Started 12 days ago - Lasted about 16 hours
Official incident page

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Outage Details

Some users may experience issues connecting through Outlook and OWA for Hosted Exchange. Our engineering team is investigating and working to resolve the issue.
Components affected
AppRiver Exchange 2013/2016+ (EXG7)
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/28/2025 02:09PM

This incident has been resolved.

IDENTIFIED 12 days ago - at 02/27/2025 10:23PM

We are getting reports that user mailboxes are successfully reconnecting. We are currently monitoring.

INVESTIGATING 12 days ago - at 02/27/2025 10:10PM

Some users may experience issues connecting through Outlook and OWA for Hosted Exchange. Our engineering team is investigating and working to resolve the issue.

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