Outage in Apptio Targetprocess

We are currently experiencing some performance issue in EU2 cluster. We are currently investigating the issue.

Resolved Major

February 23, 2026 - Started 12 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/23/2026 04:41PM

Performance has been stable for the past two hours, and the incident is now considered resolved.

MONITORING 12 days ago - at 02/23/2026 03:19PM

The issue has now been fully mitigated after the required measures were applied. We will continue to closely monitor system performance.

IDENTIFIED 12 days ago - at 02/23/2026 02:06PM

The issue has been partially mitigated. Performance has improved, but some elevated wait times may still occur. Our team continues to investigate and closely monitor the situation.

IDENTIFIED 12 days ago - at 02/23/2026 12:33PM

We have identified the cause as increased database query compilation time. Our engineering team is actively working on a fix and closely monitoring the EU2 cluster.

INVESTIGATING 12 days ago - at 02/23/2026 10:53AM

We applied database configuration optimizations on the cluster. Performance has improved, but some elevated wait times are still observed. Investigation and monitoring are ongoing.

INVESTIGATING 12 days ago - at 02/23/2026 09:56AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/23/2026 08:52AM

We are currently investigating this issue.

Latest Apptio Targetprocess outages

Error Communicating with Custom Quick Filters - 11 days ago

Intermittent Issues with Frontdoor SSO - 12 days ago

Performance degradation on EU2 cluster - 17 days ago

Targetprocess unavailable - 25 days ago

Performance degradation on US cluster - about 1 month ago

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