Outage in AppZen

System Slowness Impacting Report Auditing and Invoice Processing, ingestion and email notification

Resolved Major
December 24, 2025 - Started 4 days ago - Lasted about 11 hours
Official incident page

Incident Report

AppZen is currently experiencing performance degradation, resulting in slowness during report auditing and invoice processing, invoice ingestion and email notification. Customers may observe increased processing times, delays in audit completion, or slower-than-usual system responses while submitting or reviewing reports and invoices. Our Engineering team is actively investigating the issue and working to restore normal performance at the earliest. Further updates will be shared as more information becomes available.
Components affected
AppZen Expense Audit AppZen Invoice Processing

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/24/2025 11:49PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 12/24/2025 05:58PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 12/24/2025 05:51PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 12/24/2025 05:50PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 12/24/2025 12:59PM

AppZen is currently experiencing performance degradation, resulting in slowness during report auditing and invoice processing, invoice ingestion and email notification. Customers may observe increased processing times, delays in audit completion, or slower-than-usual system responses while submitting or reviewing reports and invoices.

Our Engineering team is actively investigating the issue and working to restore normal performance at the earliest. Further updates will be shared as more information becomes available.

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