Outage in Aptem
Aptem Platform Issue
Resolved MajorIncident Report
Summary AI Generated
A major incident affecting the Aptem platform prevented some users from loading pages or accessing the platform entirely. The outage impacted a wide range of components including Aptem Apprentice, Aptem Employ, Aptem Enhance, Data Access, and multiple integrations such as Microsoft Teams, Century, Cognassist, bksb, epaPRO, and Skills Forward. The incident lasted approximately 27 minutes before normal service was restored and confirmed resolved.
Our monitoring has identified that some users may be experiencing issues when trying to access the Aptem Platform. Some users may be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.
Components affected
Aptem Apprentice Aptem Employ Aptem Enhance Aptem Data Access Aptem bksb Integration Aptem Cognassist Integration Aptem epaPRO Integration Aptem Skills Forward Integration Aptem Communications Connector - Microsoft Teams Aptem Century IntegrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/11/2026 10:09AM
This incident has been resolved.
MONITORING
5 days ago - at 09/11/2026 09:55AM
Normal service has resumed. We are continuing to monitor the situation.
INVESTIGATING
5 days ago - at 09/11/2026 09:44AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 09/11/2026 09:44AM
Our monitoring has identified that some users may be experiencing issues when trying to access the Aptem Platform. Some users may be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.
Latest Aptem outages
System emails delayed - 12 days ago
2026/2027 ILR export - 30 days ago
Issue retrieving PLR data - about 1 month ago
There is currently degraded performance for some of our customers on Aptem Apprentice - about 1 month ago
Some customers unable to retrieve Microsoft Teams meeting transcripts - about 1 month ago
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