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Outage in Aqua Cloud

Outage of Aqua CSPM DB in us-east-1

Resolved Minor
April 10, 2024 - Started almost 2 years ago
Official incident page

Incident Report

Due to the outage of Aqua CSPM DB in us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. Service impact: Due to the Aqua CSPM outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/10/2024 11:11AM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/10/2024 08:39AM

A fix was implemented and now we are monitoring closely CSPM services

IDENTIFIED almost 2 years ago - at 04/10/2024 08:38AM

The issue has been identify and fix was implemented successfully.

INVESTIGATING almost 2 years ago - at 04/10/2024 08:37AM

We are continuing investigating this issue , we found the root cause.

INVESTIGATING almost 2 years ago - at 04/10/2024 08:36AM

Due to the outage of Aqua CSPM DB in us-east-1, we are experiencing service disruptions in our Aqua SaaS main service.


Service impact:

Due to the Aqua CSPM outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates.
While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

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