Outage in Arbor Education

Arbor Site Errors and Slowness

Resolved Major

September 10, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We recognise that some customers have been experiencing an issue where they are encountering intermittent errors messages and system slowness on their Arbor site.

We’re very sorry for any disruption caused and are working on this as an urgent priority.

Components affected

Arbor Education School MIS Arbor Education MAT MIS Arbor Education API Arbor Education REST API Arbor Education GraphQL Arbor Education Partner Demo Sites

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Latest Updates ( sorted recent to last )

5 days ago - at 09/10/2026 09:48AM

We’re continuing to investigate the slow loading and site unavailability messages currently being experienced by customers. We are currently working on identifying the root cause as a priority.

We’re very sorry for any disruption caused and are working on this as an urgent priority.

5 days ago - at 09/10/2026 09:26AM

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