Outage in Area 1

Increased queues in Area 1 US West Infrastructure

Resolved Minor
August 31, 2021 - Started about 4 years ago
Official incident page

Incident Report

We are observing elevated queues in our US West infrastructure. Area 1 customers are being protected during this event by the Area 1 Horizon service automatically holding any messages for redelivery that are experiencing network disruptions. Messages will automatically be delivered to the next hop when successful connections can be established. More information about the network connectivity issue can be found on https://status.aws.amazon.com/. Should you have any questions, please contact Area 1 support for further information.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 08/31/2021 09:27PM

The affected availability zone is no longer in use and all systems are operating normally. We will restore use of the affected availability zone when the provider has resolved the issue.

For more information about the network connectivity issue can be found on https://status.aws.amazon.com/. Should you have any questions, please contact Area 1 support for further information.

IDENTIFIED about 4 years ago - at 08/31/2021 07:40PM

Queues remain slightly elevated. The affected availability zone has been determined and load is being shifted to other availability zones to avoid future queuing until our provider resolves the issue.

IDENTIFIED about 4 years ago - at 08/31/2021 06:47PM

We are observing elevated queues in our US West infrastructure. Area 1 customers are being protected during this event by the Area 1 Horizon service automatically holding any messages for redelivery that are experiencing network disruptions. Messages will automatically be delivered to the next hop when successful connections can be established.

More information about the network connectivity issue can be found on https://status.aws.amazon.com/. Should you have any questions, please contact Area 1 support for further information.

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