Outage in Artera

Outbound Voice Connectivity (Cisco Short & Long Codes) outage

Resolved Major

February 12, 2026 - Started 21 days ago - Lasted 6 days
Official incident page

Incident Report

Artera has identified intermittent failures and connectivity issues affecting outbound calls. This issue is localized to Cisco-routed outbound traffic. Standard outbound calling via other carriers and all texting services remain fully operational. While we do not have an ETA for a resolution, we are actively working alongside Cisco and will provide updates here. We thank you for your patience as we continue to look into this issue. If you have any other related issues to report, please reach out to our support team via support.artera.io.

Need to monitor Artera outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 15 days ago - at 02/18/2026 10:20PM

We are no longer experiencing issues with outbound phone calls phone calls being places from Artera. This incident is resolved.

We thank you for your patience and understanding.

If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.

IDENTIFIED 15 days ago - at 02/18/2026 10:03PM

Artera has identified intermittent failures and connectivity issues affecting outbound calls.

This issue is localized to Cisco-routed outbound traffic. Standard outbound calling via other carriers and all texting services remain fully operational.

While we do not have an ETA for a resolution, we are actively working alongside Cisco and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

Latest Artera outages

Outbound Message Failure - 2 days ago

User's receiving 503 errors when logging in or sending messages - 2 months ago

Outboud SMS delays - 4 months ago

AWS US-East-1 outage, Impacting Multiple Services - 5 months ago

Interface Delays - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook