Outage in Articulate

Ordering: Temporarily paused due to cloud service provider issues

Resolved Major
October 20, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

We’ve paused ordering to prevent processing errors caused by issues with our cloud service provider. This helps us avoid failed transactions and ensure accuracy once services stabilize. We’re actively investigating and will share updates as we learn more. Thanks for your patience while we work through this.
Components affected
Articulate Account Management

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2025 09:42PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 10/20/2025 04:07PM

We’ve paused ordering to prevent processing errors caused by issues with our cloud service provider. This helps us avoid failed transactions and ensure accuracy once services stabilize.
We’re actively investigating and will share updates as we learn more.
Thanks for your patience while we work through this.

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