Outage in Artsy

New bidders unable to enter phone number

Resolved Minor
February 17, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

IsDown continuously monitors the Artsy status page and multiple sources to provide up-to-date information. Check back with us for the latest Artsy uptime status.

Outage Details

We are currently investigating an incident regarding new bidders unable to register for auctions due to phone validation errors.
Components affected
Artsy for Android Artsy for iPhone
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/18/2023 03:12PM

The hotfix is now live and this issue is resolved, users should update the app as soon as possible.

IDENTIFIED over 2 years ago - at 02/17/2023 07:03PM

We have identified the issue and are issuing a hotfix. In the meantime, bidders please navigate to artsy.net on your mobile browser to continue registration.

INVESTIGATING over 2 years ago - at 02/17/2023 06:44PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 02/17/2023 06:43PM

We are currently investigating an incident regarding new bidders unable to register for auctions due to phone validation errors.

Latest Artsy outages

Increased latency across Artsy - about 1 year ago
SMS delivery degraded - about 1 year ago

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