Outage in Arundo
Elevated error rates when requesting optimisations
Resolved MinorIncident Report
Users have reported errors when requesting optimised production profiles. The issue has been reproduced and is currently being investigated.
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 03/23/2026 05:08PM
A patch has been released that resolves the problem.
IDENTIFIED
about 24 hours ago - at 03/23/2026 09:30AM
The root cause of the issue has been identified and we're working on a permanent fix.
As a workaround until the fix is fully rolled out, users can change the optimisation period end date to 2026-03-28 (or any earlier data) which should allow optimisations to run successfully.
IDENTIFIED
1 day ago - at 03/23/2026 08:14AM
We have identified that the issue is related to electricity price forecasts and continue to work on finding a fix for the problem.
INVESTIGATING
1 day ago - at 03/23/2026 07:39AM
Users have reported errors when requesting optimised production profiles. The issue has been reproduced and is currently being investigated.
Latest Arundo outages
Production outage - 4 months ago
Database outage - over 1 year ago
We are experiencing network issues in EMEA - about 2 years ago
Third-party outage affecting Arundo's services - over 2 years ago
Issue deploying correct application version - almost 3 years ago
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