External Calendars Issue - Nylas Outage

Issue has been resolved. Aryeo team is working on migrating off of Nylas infrastructure as soon as possible to prevent future issues like this.

Nylas has updated their status page that their issues begun to resolve and they are monitoring closely. We are seeing API times back to normal from our side. Aryeo is automatically handling re-syncing appointments, and we are working on ways to help notify accounts that may be impacted by double bookings.

We are continuing to monitor and will re-enable as Nylas has resolved their API issues.

Our calendar provider (Nylas), is currently experiencing delays with their calendar API. As a preventative measure we've paused functionality with external calendars to ensure clients can continue to book and view events. Note, as of right now you will not see external events on your calendars, and new events won't be sent to external calendars. As soon as Nylas comes back online we will automatically sync all of these events back to everyone's calendars.