New Calendar Integration Connections Inaccessible

This incident has been resolved.

Calendar syncing services are back online and appointments scheduled this evening are being successfully resync'd to Google and Outlook calendars. This process should be complete within the next 30 minutes. We are continuing to monitor for any further issues.

Appointment backfill sync starting.

New calendar connections are coming back online and we are monitoring closely. We are about to begin re-sync of any appointments scheduled over the past hour to ensure they are all up to date on your calendars.

Our calendar provider has confirmed a syncing issue with Google and Outlook calendars. We are awaiting confirmation that these connections are back online, and then we will re-sync all appointments created during the outage.

As part of this issue, syncing of Aryeo appointments to Google and Outlook calendars is delayed. After resolution of the issue, all appointments will be re-synced to ensure accuracy of your calendar syncs.

We are currently investigating an issue preventing setting up new calendar integrations with Google or Outlook calendar. Note, all current integrations previously set up are unaffected.