Asana experienced a 38-minute major outage affecting all services (App, API, Mobile, Automations, and Background Actions) across all regions. Users were unable to load Asana reliably, requiring page reloads to attempt access. The root cause was identified and a fix was applied, restoring normal error rates and traffic, with a full postmortem expected within 72 hours.
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The fix has been applied. We have observed recovery of error rates and traffic, and believe this incident is now resolved. We will post a postmortem/RCA within 72 hours.
We have identified the cause of this outage and have initiated changes to address this. We are seeing some signs of recovery, and will post an update once we've confirmed recovery.
Asana services are currently experiencing a major service disruption. We have identified a likely cause and are working on applying a fix. This affects all services and all regions.
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