Asana experienced a 2.7-hour major outage affecting Automations and Background Actions due to significant degradation in its asynchronous job processing system, which also caused temporary crashes for web application users. Engineers paused problematic workloads to stabilize the system. The incident was fully resolved after approximately 2.7 hours.
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This incident has been resolved.
We've paused some problematic workloads, and we think we're seeing recovery.
We have a significant degradation in our system for processing asynchronous work. We previously had some crashes from web application users, but that appears to have resolved. We're monitoring the asynchronous work.
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