Outage in Asana
Automations not running for EU users
Resolved MinorIncident Report
Summary AI Generated
Asana experienced a ~1.2-hour incident where rules and automations failed to execute for EU region users. Engineers identified and fixed the root cause, stopping further failures, then worked through the backlog of automations that had queued but not run during the outage. The incident was fully resolved once all pending automations were processed.
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 09/21/2026 04:10PM
This incident has been resolved.
MONITORING
about 21 hours ago - at 09/21/2026 03:39PM
We're currently working our way through the backlog of automations that did not run.
IDENTIFIED
about 21 hours ago - at 09/21/2026 03:00PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 21 hours ago - at 09/21/2026 02:59PM
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
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