Outage in Ashby
DropBox Sign updates not reflecting in Ashby
Resolved MajorIncident Report
Summary AI Generated
Ashby experienced a 1.1-hour outage beginning at 4:30 PM UTC where it was unable to process inbound data from Dropbox Sign. E-signature requests were still sent, but status updates failed to be recorded in Ashby. A fix was implemented, affected data was recovered, and the incident was fully resolved by 10:21 PM UTC.
Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.
Components affected
Ashby Dropbox SignTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/24/2026 10:21PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/24/2026 09:51PM
A fix has been implemented, and data is in the process of being recovered.
IDENTIFIED
about 1 month ago - at 06/24/2026 09:16PM
Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.
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