Outage in Ashby
Ashby is unavailable or slow to load in South East Asia due to upstream provider
Resolved MinorIncident Report
Summary AI Generated
Ashby's Recruiting and Analytics components experienced availability and performance issues in South East Asia for approximately six days, caused by multiple subsea internet cable outages that degraded Cloudflare's Asia-Pacific network infrastructure. The upstream provider mitigated the issue by rerouting traffic around the affected region. The incident was fully resolved on September 28, 2026.
We are currently investigating an issue affecting app availability in South East Asia.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/28/2026 01:18PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/24/2026 08:46AM
We have been informed that traffic is being re-routed around the affected region by our upstream provider. We will continue monitoring until we have confirmation that the issue is fully resolved.
IDENTIFIED
about 2 months ago - at 09/23/2026 07:02PM
Our upstream provider has identified multiple subsea internet cable outages resulting in slowdowns in the Asia-Pacific region since September 21.
IDENTIFIED
about 2 months ago - at 09/23/2026 10:48AM
The issue appears to have resurfaced, we are awaiting an update from our upstream provider. If possible, we recommend using a VPN to a server outside the affected region.
MONITORING
about 2 months ago - at 09/23/2026 09:20AM
We are no longer seeing the issue, we will be monitoring until we have had confirmation that the issue is resolved upstream.
INVESTIGATING
about 2 months ago - at 09/22/2026 08:05PM
We have determined the issue to be a service degradation in Cloudflare's Asia region. We are working with them to get this resolved.
INVESTIGATING
about 2 months ago - at 09/22/2026 02:27PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 09/22/2026 02:27PM
We are currently investigating an issue affecting app availability in South East Asia.
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