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Outage in Ashby

Disruption to Dropbox Sign and BambooHR integrations

Resolved Major
October 21, 2026 - Started 24 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Dropbox Sign and BambooHR experienced service disruptions that impacted their integrations with Ashby for approximately 4.7 hours. E-signature workflows and BambooHR data syncs, including new-hire transfers, failed or were delayed while both providers performed emergency maintenance. Dropbox Sign recovered first, with BambooHR following shortly after, restoring all affected functionality to normal.

Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby. E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed. Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/21/2026 07:09PM

BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.

IDENTIFIED 23 days ago - at 10/21/2026 04:44PM

Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.

IDENTIFIED 24 days ago - at 10/21/2026 02:31PM

Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby.
E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed.
Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

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