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Outage in Ashby

Disruption to AI features

Resolved Minor
October 21, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Ashby's AI features within the Recruiting component experienced delays and temporary unavailability for approximately 2.2 hours due to an issue with their upstream AI provider. The team identified signs of recovery, applied a mitigation, and monitored the situation before confirming full resolution. All affected requests were recovered by the end of the incident.

Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.
Components affected
Ashby Recruiting

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/21/2026 01:27PM

We have completed recovery for requests affected during the incident.

MONITORING 24 days ago - at 10/21/2026 01:13PM

We have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.

IDENTIFIED 24 days ago - at 10/21/2026 11:38AM

We are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.

INVESTIGATING 24 days ago - at 10/21/2026 11:18AM

Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.

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