Ashby experienced a 4-hour incident where data updates—including stage moves, feedback, new applications, and candidate record edits—were delayed in appearing across search results, lists, reports, and the API, with some pages also loading slowly or timing out. Recruiting and Analytics components were affected, though all changes were being saved throughout. The incident was resolved after data was confirmed current and page performance returned to normal.
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This incident has been resolved.
Data is now up to date across Ashby. Search, lists, reports and the API are showing current information again, and pages that were loading slowly should be back to normal speed. We are continuing to monitor to ensure things stay stable.
We are continuing to investigate this issue.
Some data in Ashby may take longer than usual to show up. Recent changes, like stage moves, feedback, new applications or edits to candidate records, may not appear right away in search results, lists, reports or the API. Some pages may also load slowly or time out.
Your changes are being saved, but may take longer to appear in Ashby. We are actively working on resolving this incident, until then if you don't see updated data, please wait before making the update again.
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