Outage in AskCody

EU Platform: Degraded Performance for Workplace Central

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted 4 days
Official incident page

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Outage Details

Users affected: Customers on the EU Platform, trying to access Workplace Central. We are currently experiencing issues with Workplace Central on the EU Platform, and are now investigating the impact. Refreshing the page can potentially fix it. All other components are operational.
Components affected
AskCody Workplace Central
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/09/2024 10:14AM

This incident has been resolved.

MONITORING 5 months ago - at 08/05/2024 01:53PM

Customers on the EU Platform can again successfully access Workplace Central from the Management Portal.
We will continue to monitor the situation.

INVESTIGATING 5 months ago - at 08/05/2024 01:16PM

Users affected: Customers on the EU Platform, trying to access Workplace Central.

We are currently experiencing issues with Workplace Central on the EU Platform, and are now investigating the impact.
Refreshing the page can potentially fix it.

All other components are operational.

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