Outage in Assembled
[Monitoring] Zendesk Chat Agent States Not Syncing
Resolved MinorIncident Report
We're currently investigating issues with Zendesk Chat agent states not syncing into Assembled beginning around 3/19 3:45am EST. As of 12:30pm EST, Zendesk Chat agent states are now appearing correctly in Assembled. Our team is continuing to investigate the root cause and is monitoring for recurrences.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 03/20/2025 08:55PM
This incident has been resolved.
MONITORING
9 months ago - at 03/19/2025 07:57PM
We're currently investigating issues with Zendesk Chat agent states not syncing into Assembled beginning around 3/19 3:45am EST. As of 12:30pm EST, Zendesk Chat agent states are now appearing correctly in Assembled. Our team is continuing to investigate the root cause and is monitoring for recurrences.
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