Outage in Assembled
Database maintenance follow-up
Resolved MinorIncident Report
Summary AI Generated
Assembled experienced a database maintenance window that was extended by 4 hours beyond the originally planned timeframe, causing confusion when an automated "completed" message was sent prematurely. The extended maintenance affected reporting and data services while the team validated the upgraded database and resumed metric computation. All database upgrade operations were completed after 2.5 hours, with reporting data fully restored and up to date.
The previous, "Completed - The scheduled maintenance has been completed." was an automated update that was sent at the originally planned end time of the maintenance window. However, as stated in the maintenance window update, we have extended the maintenance window's end time by 4 hours. We apologize for any confusion this may have caused.
The database is now running the new version, and we are validating the data. Once validation is complete, we will add agent state exclusions for the duration of the maintenance window. After that, we will resume metric computation for reports.
Components affected
Assembled Reporting and data servicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/30/2026 08:05AM
Reporting data is now fully up to date.
All operations related to the database upgrade are now complete.
MONITORING
12 days ago - at 05/30/2026 07:19AM
We have added agent state exclusions for the duration of the maintenance window. Metric computation for reports has resumed, and data is continuing to populate in reports.
IDENTIFIED
12 days ago - at 05/30/2026 05:38AM
The previous, "Completed - The scheduled maintenance has been completed." was an automated update that was sent at the originally planned end time of the maintenance window. However, as stated in the maintenance window update, we have extended the maintenance window's end time by 4 hours. We apologize for any confusion this may have caused.
The database is now running the new version, and we are validating the data. Once validation is complete, we will add agent state exclusions for the duration of the maintenance window. After that, we will resume metric computation for reports.
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