Outage in AssemblyAI

Longer than usual processing times

Resolved Minor
April 03, 2023 - Started about 2 years ago
Official incident page

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Outage Details

Our Engineering team has identified an issue within the punctuation portion of our pipeline. As a result, transcripts are still completing; however, at a slower-than-expected turnaround time. We are working towards releasing a resolution and will provide updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/03/2023 07:24PM

The issue with slower-than-usual processing times has been resolved.

MONITORING about 2 years ago - at 04/03/2023 07:07PM

We have deployed a fix for the slower-than-usual turnaround times and are seeing response times return to the normal range. We will continue to monitor the situation to ensure continued solid performance.

IDENTIFIED about 2 years ago - at 04/03/2023 06:55PM

Our Engineering team has identified an issue within the punctuation portion of our pipeline. As a result, transcripts are still completing; however, at a slower-than-expected turnaround time.

We are working towards releasing a resolution and will provide updates accordingly.

Latest AssemblyAI outages

Issue Downloading Audio Files - 10 days ago
Inability to Retrieve Transcripts - 26 days ago
Increase in authentication errors - about 1 month ago
Slowdown in transcription completions - about 1 month ago
Dashboard information not updating as expected - 2 months ago

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