Outage in AssemblyAI

Realtime ASR Processing Slowdown

Resolved Minor
May 16, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing degraded turnaround times for the Realtime API due to a slowdown in ASR processing. More updates to come as we learn more.
Components affected
AssemblyAI Realtime API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/16/2025 10:21AM

We have continued to see good results and are now marking this issue as resolved. We suspect that only a small number of transcripts were affected as P50 and P90 response times were within reasonable thresholds throughout, with only P99 response times being affected initially.

MONITORING about 1 month ago - at 05/16/2025 09:49AM

The system has been stabilized and we are continuing to monitor the results.

IDENTIFIED about 1 month ago - at 05/16/2025 09:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 05/16/2025 09:04AM

We are currently investigating an issue causing degraded turnaround times for the Realtime API due to a slowdown in ASR processing. More updates to come as we learn more.

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