Outage in AssemblyAI
Outage on US Async Endpoint
Resolved MajorIncident Report
We are currently investigating an issue that is affecting all customers using our Async API on our US endpoint. Users will be receiving a server error. We will update with more information as we learn more. This began at 8pm UTC.
Components affected
AssemblyAI Asynchronous APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/16/2026 09:37PM
The issue, which was the result of an AWS service issue, has been resolved and we have continue to see good performance since implementing a fix so we are now closing this issue.
MONITORING
17 days ago - at 09/16/2026 09:12PM
A fix has been released and we are continuing to monitor the situation. Our Async API service is recovering.
IDENTIFIED
17 days ago - at 09/16/2026 09:10PM
We are seeing a reduction in the number of errors, but we are still working to fully resolve the issue.
IDENTIFIED
17 days ago - at 09/16/2026 08:57PM
We are continuing to investigate these elevated errors. We will provide an update as soon as possible.
IDENTIFIED
17 days ago - at 09/16/2026 08:24PM
The issue has been identified. This is affecting approximately 50% of all async transcriptions on the US endpoint.
INVESTIGATING
17 days ago - at 09/16/2026 08:22PM
We are currently investigating an issue that is affecting all customers using our Async API on our US endpoint. Users will be receiving a server error. We will update with more information as we learn more. This began at 8pm UTC.
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