Outage in AssemblyAI

Increased turnaround times for Async Universal-3 model

Resolved Minor

September 28, 2026 - Started 5 days ago - Lasted 37 minutes
Official incident page

Incident Report

We are currently experiencing issues that are resulting in longer-than-usual processing times for Async STT requests using our Universal-3 models. We are working to resolve this issue as quickly as possible and will provide further updates as soon as we can.

Components affected

AssemblyAI Asynchronous API

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 09/28/2026 05:58PM

Processing times have continued to be in the normal range, so we are now marking this issue as resolved.

IDENTIFIED 5 days ago - at 09/28/2026 05:38PM

We are still working to fully resolve the issue, but we are seeing improvement in turnaround times for the Universal-3 Pro models.

IDENTIFIED 5 days ago - at 09/28/2026 05:27PM

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