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Outage in Assignar

Degraded performance on Data Analytics

Resolved Minor
June 19, 2024 - Started over 1 year ago - Lasted 7 days
Official incident page

Incident Report

We are aware that some Australian customers are experiencing slower-than-usual response times when using 'Data Analytics' in the Dashboard. Our team is actively working on resolving the issue. The issue does not affect the 'Reporting' functionality in the dashboard.
Components affected
Assignar Insights

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/25/2024 10:47PM

Slowness related to AU Insights Data Analytics reporting has been resolved.

MONITORING over 1 year ago - at 06/19/2024 09:25PM

Slowness related to 'Data Analytics' in the Dashboard has been resolved. The team will continue to monitor the service.

IDENTIFIED over 1 year ago - at 06/19/2024 05:43AM

We are aware that some Australian customers are experiencing slower-than-usual response times when using 'Data Analytics' in the Dashboard. Our team is actively working on resolving the issue.

The issue does not affect the 'Reporting' functionality in the dashboard.

Latest Assignar outages

SMS Service Degradation - 3 months ago
Insights Module - Report Generation Issues - 6 months ago
Digital Docket Reports Unavailable - 8 months ago
Inbound Message Delivery Failures Towards a Subset of Australian Phone Numbers - Mobile Originated - 9 months ago
Insights and Reporting Issues - 11 months ago

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