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Outage in Assignar

Login issues affecting Dashboard and Mobile App

Resolved Major
July 16, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an incident preventing users from logging in to the Assignar web dashboard and mobile app. We have identified the cause as two concurrent issues with upstream service providers: * A service disruption affecting our third-party authentication provider, which is preventing new logins and session refreshes. * An ongoing AWS CloudFront incident affecting content delivery. Both issues originate outside of Assignar's application. Our team is actively working with the affected providers and monitoring progress. We will provide an update within the next hour.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/16/2026 11:21AM

This incident has been resolved.

MONITORING 3 days ago - at 07/16/2026 10:10AM

The authentication service has been restored and login access to the Assignar web dashboard and mobile app is back to normal. We apologise for the disruption and thank you for your patience.

IDENTIFIED 3 days ago - at 07/16/2026 09:06AM

We are investigating an incident preventing users from logging in to the Assignar web dashboard and mobile app. We have identified the cause as two concurrent issues with upstream service providers:

* A service disruption affecting our third-party authentication provider, which is preventing new logins and session refreshes.
* An ongoing AWS CloudFront incident affecting content delivery.
Both issues originate outside of Assignar's application. Our team is actively working with the affected providers and monitoring progress. We will provide an update within the next hour.

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