Outage in Assignar

SMS Service Degradation

Resolved Major
October 20, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing an outage affecting our SMS service due to a third-party infrastructure provider outage. Our team is actively monitoring the situation and working with our service provider to restore full functionality as quickly as possible. Impact: SMS notifications and messages are currently unavailable All other services remain operational We will provide updates as more information becomes available. We apologise for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 01:02PM

This incident has been resolved

MONITORING 3 days ago - at 10/20/2025 12:13PM

Service has been restored and we are monitoring results.

INVESTIGATING 3 days ago - at 10/20/2025 08:23AM

We are currently experiencing an outage affecting our SMS service due to a third-party infrastructure provider outage. Our team is actively monitoring the situation and working with our service provider to restore full functionality as quickly as possible.
Impact:

SMS notifications and messages are currently unavailable
All other services remain operational

We will provide updates as more information becomes available. We apologise for any inconvenience this may cause.

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