Outage in Assignar

Inbound Message Delivery Failures Towards a Subset of Australian Phone Numbers - Mobile Originated

Resolved Minor
May 07, 2025 - Started 27 days ago - Lasted about 6 hours
Official incident page

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Outage Details

The issue causing message delays to a subset of Australian Phone Numbers has been identified. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our service provider's engineers are working with carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 05/07/2025 02:24PM

This incident has been resolved.

MONITORING 27 days ago - at 05/07/2025 11:14AM

We are observing recovery in message delays to a subset of Australian Phone Numbers. Our partner's Engineers are continuing to work with SMS carrier to resolve the issue. We will provide another update as soon as more information becomes available.

IDENTIFIED 27 days ago - at 05/07/2025 09:01AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 05/07/2025 09:00AM

The issue causing message delays to a subset of Australian Phone Numbers has been identified. Customers may continue to experience latency in receiving SMS messages from various mobile networks in Australia. Our SMS partner Engineers are continuing to work with the SMS carrier to resolve the issue. We will provide another update as soon as more information becomes available.

INVESTIGATING 27 days ago - at 05/07/2025 08:17AM

The issue causing message delays to a subset of Australian Phone Numbers has been identified. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our service provider's engineers are working with carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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