Outage in Assignar
Digital Docket Reports Unavailable
Resolved Major
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Outage Details
Issue Summary - We are currently experiencing an issue that is preventing Digital Docket reports from loading in the Insights module for customers in Australia and New Zealand. Affected users may see error messages or empty data when attempting to access these reports.
Current Status - Our engineering team has identified the root cause and is actively working to resolve the issue. We are implementing a fix and expect service to be restored shortly.
Workaround - None available at this time.
We will provide an update within the next hour or sooner if the issue is resolved.
We apologise for any inconvenience this may cause and appreciate your patience while we work to restore full functionality.
Components affected
Assignar InsightsLatest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 06/06/2025 09:56AM
This incident has been resolved
MONITORING
9 days ago - at 06/06/2025 06:19AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 06/06/2025 04:54AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 06/06/2025 02:52AM
Issue Summary - We are currently experiencing an issue that is preventing Digital Docket reports from loading in the Insights module for customers in Australia and New Zealand. Affected users may see error messages or empty data when attempting to access these reports.
Current Status - Our engineering team has identified the root cause and is actively working to resolve the issue. We are implementing a fix and expect service to be restored shortly.
Workaround - None available at this time.
We will provide an update within the next hour or sooner if the issue is resolved.
We apologise for any inconvenience this may cause and appreciate your patience while we work to restore full functionality.
Latest Assignar outages
Inbound Message Delivery Failures Towards a Subset of Australian Phone Numbers - Mobile Originated - about 1 month ago
Insights and Reporting Issues - 3 months ago
Assignar Insights reporting slow and reports failing - 8 months ago
Insights Reports not displaying for some users - 8 months ago
Insufficient Dashboard Page Permissions Causing Logout - 9 months ago
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