Outage in Astro

Airflow UI and API Unavailable for a few customers

Resolved Major
March 24, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing an issue in a few clusters, causing the Airflow UI and API to become unavailable. The team is actively investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/24/2025 02:50PM

We have confirmed that no additional clusters were affected beyond those that were initially identified. This incident is fully resolved.

IDENTIFIED about 2 months ago - at 03/24/2025 02:23PM

We have identified that this issue is specific to clusters that have custom networking, specifically route tables that require a carve-out for traffic back to Astro's control plane. The public IPs for the control plane were changed, and certain custom networking setups required that the IPs be updated accordingly.

We have fixed this for all customers who reported this issue and are checking all clusters to determine if there are any others affected.

INVESTIGATING about 2 months ago - at 03/24/2025 10:30AM

We are experiencing an issue in a few clusters, causing the Airflow UI and API to become unavailable.
The team is actively investigating the issue.

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