Astro Status - Is Astro Down?

Astro is operational

Updated

Astro not working for you?

Current Astro official ongoing incidents

No incidents reported in Astro's status page

IsDown pulls data from Astro's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Astro issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Astro problems

  • S

    Surin

    Unable to login to astro on the go

  • M

    Marco

    Not working. Can’t get to tv guide

  • K

    Kenny

    Can’t login from both box or on the go

  • K

    King

    Ultra box disconnected. Unable to reach Astro Server

  • A

    AL

    Astro server can not connect.

  • O

    Ong

    Astro Go can’t be connected with error message: server busy

  • J

    Jt

    Cannot load Astro go … says server busy

  • A

    Aiman

    cannot connect to astrogo . it says server is busy

  • R

    Renugah

    Connected but no internet connection

  • L

    Lily

    My astro channel did not appear.. Only tv3 channel 103 get it..

  • S

    Shah

    My astro is not working and there's an error pop up SCNA. Have tried to reboot by follow the instructions however still the same.

  • S

    Soorya

    It says subscription required but I have already subscribed to the program I don’t know what to do please help if you do know of any help dj my grandson on discord his user is timmy_time_official

  • F

    Frank

    Astro server does not provide a smooth viewing experience. Connection seems not to be stable.

  • H

    Haziq

    Sorry, we are experiencing some technical issues.

  • L

    LONG

    LOS light blinking red, no internet since switch on this morning. Last night was ok.

  • R

    Rajaswary

    Welcome Set top box is starting up. One moment pls This is going on for almost 1 hr

  • R

    Rusly

    Service currently not available...try to open astro since 3.40 am today until now...not even 1 channel is available

  • G

    garth

    Live TV all channels international are dropping out last two days! Terrible service all other channels and movies etc are working fine on WiFi and Cable / Sat - it is just the live news and other channels

  • L

    Li

    My astro internet is not available since last night.

  • R

    Rajendran

    Router not working Report no 72701065 Please send workman

  • W

    Wong

    My astro broadband Internet is down and unable to connect astro server since this aftwrnoon

  • S

    Sasi

    Can't watch live TV. Can't connect internet in some devices

  • A

    Aiman

    So some of the channel that's provide to my family isn't working anymore such as astro awani and iqiyi. My father is an avid user of astro. Please fix this for us.

  • K

    Kee

    Signal unavailable. The reception had been poor last few days. It is totally out (blank) today. Please help.

  • L

    Lee

    Intermittent disconnection with internet is good and very frustrating!!! Changed HDMI cable too!! This is beginning to occur quite frequently. Judging from the reports here looks like Astro is having a common problem that ought to be resolved once for all and not brush it off as rare!!

  • S

    Sree

    Astro recordings keep getting disconnected while watching and screen turns black

  • I

    Iskandar

    No internet connection. All lights blinking. Bar also full buy still cannot connect. Area in Taman Puncak Jalil. Seri Kembangan.

  • S

    Saiful

    TM line ok but astro router no internet.

  • M

    Muhamad

    my internet connection is intermittent, keep on disconnect like every 10 min.. need to restart the entire system before reconnect but it wont last, it will disconnect again after 10min

  • R

    RAYAN

    Astro go down- live games

  • E

    Ed

    No internet since 18/11/24 from 9pm till now 410am on 19/11/24/ Modem red light on LOS.

  • T

    Tan

    I can't get the channels starting with 310, 311, 312 etc. All I got weŕe blank screens

  • M

    Murali

    Wifi connected but astro server status is unable to reach the server

  • J

    Junaidy

    No internet connection, since yesterday morning 11/11/2024.

  • L

    Lam

    Poor transmission in the last 2 days. Shaky images and double vision.

  • M

    Manpreet

    My Astro ultra plug and play box and Astro on the go app is showing SCNA error even though it is connected to internet

  • J

    Jackie

    Keep saying switch for continual service but we do not have bad weather

  • L

    Lee

    Astro keep loading * Mention **please do not unplug and turn off your box*

  • N

    Norbert

    A number of subscribed channels not functioning. Blank screen

  • Y

    Yong

    Astro Channel 300, 306, 308, 309 and 413 show black screen since 03/09/2024. Please check and rectify.

  • L

    Lucus

    Yesterday night..some channels are missing...they go and then come back..Currently..still missing about 5 channels.

  • S

    Sharvin

    When turned on astro its just black screen but can access netflix from astro

  • L

    Lin

    Some of my channel won't open

  • J

    Joan

    Channels say ‘streaming session failed’!

  • M

    milagros

    unable to reach in the last few weeks

  • B

    Bakhtiari

    My astro fiber not working

  • T

    Tan

    My internet is not working on all my devices.

  • R

    ronald

    astro internet not working

  • K

    Khaza

    Dont have internet connection

  • Z

    Zhafri

    I cannot watch astro,only black screen appear,hope it get fix soon...dont want to miss my favourite drama😞

  • V

    Victoria

    It only connects to the WiFi

  • T

    Theva

    No internet connection on astro maxis fiber internet

  • N

    Nur

    The maxis fibre not working

  • A

    Alan

    I picture. Says apologise for service interruption

  • P

    Prravine

    Not connecting to my Internet and it says astro server status cannot reach to sgw

  • H

    Harris

    My astro has been loading for a while now.When i press on the shows i want to watch it state that " unable to play programme " and " the program cannot be played due to authorisation issue (IRE:403)

  • F

    Fauzi

    No signal due to bad weather. But the weather is clear and its not raining.

  • M

    Malcolm

    Can not get any response on the astro have tried refreshing and reboot but each time I get a failed response

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Astro outage history

IsDown has tracked 97 incidents since started monitoring Astro status in October 2022.

  • Apr 18 2025

    In some deployments, worker pods are getting stuck in the initialization state for an extended period of time. Due to this, queued tasks are unable to run and fail. This is not affecting all deployments. We are investigating which deployments are... More details

  • Apr 17 2025

    Cluster maintenance More details

  • Apr 07 2025

    19 days ago · lasted about 6 hours

    Data shown in the Organization Dashboards Cost Breakdown (for Enterprise customers) is delayed. As stated on the page itself, the latest data is as of April 4th. The processing to update this dashboard is currently ongoing, and we expect the data ... More details

  • Oct 2022 ...
    IsDown started monitoring Astro status

    We've tracked and collected 97 incidents since started monitoring Astro status

Sign up and check all outage history

Having problems with Astro? What can you do?

  1. First, stay calm.

    • We know it's stressful when Astro is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Astro already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Astro status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Astro is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 7 Astro services and regions

19 incidents in 2025

Astro outages in the last 30 days

Number of Incidents

3 issues

Last incident

0 days ago

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Frequently Asked Questions

Is Astro down today?

Astro isn't down. You can check Astro status and incident details on the top of the page. IsDown continuously monitors Astro official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Astro status?

Astro is currently operational. You can check Astro status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Astro outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Astro slow today?

Currently there's no report of Astro being slow. Check on the top of the page if there are any reported problems by other users.

How are Astro outages detected?

IsDown monitors the Astro official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Astro outage?

Astro last outage was on April 18, 2025 with the title "Stuck worker pods resulting in tasks failing in the queued state"

Astro not working for you? How do I know if Astro is down?

How can I check Astro status and outages?

Why use IsDown to monitor Astro instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Astro and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Astro status changes?

IsDown offers an easy way to monitor Astro with maximum flexibility

Major Outages Notifications

IsDown monitors Astro for major outages. A major outage is when Astro experiences a critical issue that severely affects one or more services/regions. When Astro marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Astro status page for minor outages. A minor outage is when Astro experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Astro status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Astro publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Astro and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Astro and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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