Outage in Astro

403 Errors for Image Deploys

Resolved Major
May 20, 2025 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

A small subset of customers have reported 403 errors when running the astro deploy command to deploy a new image. We are actively investigating this issue. If you are experiencing these errors, we encourage you to contact support and include the login command you used, astro cli and docker versions, and any log messages.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 05/20/2025 05:25PM

We have determined that this error is caused by cached credentials which are no longer valid after an internal change in Astro to the image registry. The fix must be performed client-side (i.e. on the machine running `astro deploy`).

If you experience this error, run `docker logout` for each Astro registry that this machine has cached credentials for. By default, credentials are stored in ~/.docker/config.json, and if you are using this default setting, the following bash script will identify cached credentials and run docker logout for those that correspond to Astro registries.

for domain in $(grep 'registry.astronomer.run' ~/.docker/config.json | awk '{print $1}' | tr -d '":' | sort | uniq); do
docker logout "$domain"
done

INVESTIGATING about 16 hours ago - at 05/20/2025 04:02PM

A small subset of customers have reported 403 errors when running the astro deploy command to deploy a new image. We are actively investigating this issue. If you are experiencing these errors, we encourage you to contact support and include the login command you used, astro cli and docker versions, and any log messages.

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